Question 1

How far in advance should I book my consultation?

Accepted Answer

We recommend booking your consultation 8-12 months before your wedding date to ensure ample time for the design and creation process. However, we can accommodate shorter timelines depending on availability and design complexity.

Question 2

Where is your atelier located?

Accepted Answer

Our atelier is located in Bangkok, Thailand. We operate by appointment only to ensure we can dedicate our full attention to each client. The exact location will be provided upon booking confirmation.

Question 3

Do you work with international clients?

Accepted Answer

Yes! We welcome clients from around the world. For international clients, we can arrange multiple fittings during a single visit or work with your local seamstress for adjustments. We'll create a customized timeline that works for your schedule.

Question 4

What makes a bespoke gown different from off-the-rack?

Accepted Answer

A bespoke gown is designed and created exclusively for you, from scratch. Every element - from the silhouette to the smallest detail - is customized to your vision, measurements, and preferences. You'll have unlimited design possibilities and a truly one-of-a-kind creation.

Question 5

How long does the entire process take?

Accepted Answer

The complete journey from initial consultation to final collection typically takes 13 weeks (approximately 3 months). This includes design development, fittings, creation, and final adjustments to ensure your gown is absolutely perfect.

Question 6

How many fittings will I have?

Accepted Answer

Most clients have 2-3 fittings throughout the process. The first is a toile (muslin) fitting to perfect the silhouette and proportions. The final fittings ensure every detail fits flawlessly in the actual gown.

Question 7

Can I bring someone to my appointments?

Accepted Answer

Absolutely! We encourage you to bring 1-2 trusted people whose opinions you value. However, we recommend keeping the group small to ensure the experience remains focused and intimate.

Question 8

What happens during the initial consultation?

Accepted Answer

During your 60-90 minute consultation, we'll discuss your vision, style preferences, wedding details, and the story you wish to tell through your gown. We'll explore fabrics, review inspirations, and discuss silhouettes that complement your figure.

Question 9

What is your price range for custom gowns?

Accepted Answer

Our bespoke gowns begin at $2,500, with final pricing determined by design complexity, fabric selection, and embellishment details. During your consultation, we'll discuss your vision and budget to create something perfect for you.

Question 10

Do you offer payment plans?

Accepted Answer

Yes, we offer flexible payment plans. A 50% deposit is required to begin the creation process, with the remaining balance due before final collection. We can discuss a payment schedule that works for your budget during the consultation.

Question 11

Is the consultation fee refundable?

Accepted Answer

Yes! The $70 consultation fee is fully refundable upon placing your gown order. This fee helps us dedicate quality time to each consultation while ensuring serious commitment from both parties.

Question 12

What payment methods do you accept?

Accepted Answer

We accept bank transfers, credit cards, and cash payments. For international clients, we can arrange secure international wire transfers or payment through PayPal.

Question 13

Can I customize every aspect of my gown?

Accepted Answer

Absolutely! From neckline and silhouette to fabric, embellishments, and train length - every element is customizable. This is your dream gown, and we're here to bring your unique vision to life.

Question 14

What if I don't know what style I want?

Accepted Answer

That's perfectly normal! Our consultation process is designed to help you discover your style. We'll explore different silhouettes, fabrics, and details together, and I'll provide expert guidance based on your body type, wedding theme, and personal aesthetic.

Question 15

Can I make changes after the design is finalized?

Accepted Answer

Minor adjustments can be made during the fitting stages. However, significant design changes after pattern drafting may incur additional fees and extend the timeline. We ensure everything is perfect during the design approval phase before creation begins.

Question 16

Do you work with specific fabric suppliers?

Accepted Answer

We source the finest fabrics from both local and international suppliers, including silk, lace, tulle, and specialty materials. If you have a specific fabric in mind, we can discuss sourcing options during your consultation.

Question 17

What should I bring to my consultation?

Accepted Answer

We recommend bringing inspiration images (from Pinterest, magazines, etc.), details about your wedding venue and theme, and any specific ideas you have in mind. Most importantly, bring an open mind and excitement to create something truly unique!

Question 18

What is your cancellation policy?

Accepted Answer

The consultation fee is non-refundable if cancelled within 48 hours of your appointment. For gown orders, the deposit is non-refundable once design work has begun, but we'll work with you to find the best solution if circumstances change.

Question 19

How should I care for my gown after the wedding?

Accepted Answer

We provide detailed care instructions with every gown. We recommend professional cleaning and preservation within 2-3 weeks after your wedding. We can recommend trusted specialists who understand delicate couture construction.

FAQ

General Questions

The Process

Pricing & Payment

Design & Customization

Logistics & Policies

Still Have Questions?